How Do I?

Answers to a range of questions about using our libraries.

Join the library?

Anyone living, working, owning property or studying on the Kāpiti Coast can join the Kāpiti Coast District Libraries at no charge and use the resources of all of our SMART libraries. Horowhenua residents who do not meet the above criteria can still join and enjoy free use of Kāpiti Coast District Libraries services and resources. Anyone who is not in either of these categories can either join Kāpiti Coast District Libraries as a subscription member ($65 for six months or $130 per annum per household), or pay $2 per item issued. Please bring with you proof of residence if living in Horowhenua, or proof of working/studying in Kāpiti (i.e student I.D or business card)

Join Online - you will be given a temporary borrower ID so that you can use our online services straight away. Take a personal ID that is signed and imprinted or embossed with your name (Eg: bankcard, ID card, passport, community services card) and proof of address to your nearest branch to pick up your physical card. If you are under 16 years of age you will need a parent or guardian to accompany you.

Alternatively you can sign up at any branch - just take along a personal ID that is signed and imprinted or embossed with your name (e.g. bankcard, ID card, passport, community services card), and proof of address.

Kāpiti Coast District Libraries is part of the SMART Libraries which is New Zealand’s only public and tertiary library collaboration.  With this card you can borrow items from Kāpiti Coast District Libraries, Hutt City, Wellington Institute of Technology (WelTec), Whitireia New Zealand, Porirua City, and Masterton District Library.

Access my account?

Login here with your library card number and password/PIN. If you have forgotten your password, go to this link.

Put a PIN/password on my card?

In person from the information desk at any library. Bring your library card with you. If you join online you will create a password/PIN when you sign up.

Search for an item?

Read about how to search the online catalogue here.

Reserve an item?

If the item you want is held by any Kāpiti or SMART Library  you can reserve it :

If the SMART collaboration does not hold the item you want we can interloan it from another library. Please note: charges may apply for interloan borrowing.

There is no charge to reserve an item, but normal rental charges* eg for a CD or DVD, still apply.

* These may vary across the SMART collaboration.

Collecting a reserve

We will use your preferred method of notification to let you know when the item is ready for you to collect. Reserved books are filed under your surname on the reserved items shelf at each library.

Suggest an item to purchase?

  • via the Online Catalogue  (use your library card number and password to login.)
  •  Under Services menu on the lower-left side of the screen, select Suggest a Purchase.
  • Fill out the form and select "Place Request."  

Renew my items?

  • Log into your library account online - use your library card number and password / PIN 
  • At any library – just take in your library card

  • By phone (have your borrower card number ready)

You can renew items twice unless it is a rental item or another person has requested the item.

  • Books, CDs and free-to-loan DVDs can be renewed for 3 weeks

  • Pay DVDs can be renewed for 1 week (charge applies)

  • Bestsellers can be renewed for 2 weeks (charge applies)

  • Magazines cannot be renewed.

Receive slips & notices via email

You may receive due date slips and notices via email. Notices include reminders for when items are nearly due back, overdue, and for reserved items available for collection. Ask a librarian to change your notice preferences on your account in any branch, or over the phone. This service is free.

From the 15 August 2016, we'll be sending reminders about items due back to the library to your email rather than by text.

 

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