How Do I?

Answers to a range of questions about using our libraries.

 

Kāpiti Coast District Libraries is part of the SMART Libraries which is New Zealand’s only public and tertiary library collaboration. As a member you can borrow items from Kāpiti Coast District Libraries, Hutt City, Wellington Institute of Technology (WelTec), Whitireia New Zealand, Porirua City, and Masterton District Library.

Join the library?

You can join Kāpiti Coast District Libraries if you:

  • live, work, own property or study at an institution on the the Kāpiti Coast
  • are a Horowhenua resident
  • do not meet the above criteria - by becoming a subscription member ($65 for six months or $130 for 12 months per household, or $2 per item)

Join Online - you will be given a temporary borrower ID so that you can use our online services straight away (For example eBooks, databases, and reserving items on the catalogue).

Take a personal ID that is signed and imprinted or embossed with your name (Eg: bankcard, passport, community services card) and proof of address (or work/ property ownership/ study) to your nearest branch to pick up your physical card. If you are under 16 years of age you will need a parent or guardian to accompany you.

Or sign up at any branch - just take along a personal ID that is signed and imprinted or embossed with your name (e.g. bankcard, passport, community services card), and proof of address (or work/ property ownership/ study).

Access my account?

Login here with your library card number and password/PIN. If you have forgotten your password, go to this link.

Put a PIN/password on my card?

In person from the information any SMART library. Bring your library card with you. If you join online you will create a password/PIN when you sign up.

Search for an item?

Read about how to search the online catalogue here.

Reserve an item?

If the item you want is held by any Kāpiti or SMART Library you can reserve it :

If the SMART collaboration does not hold the item you want we can interloan it from another library in New Zealand or overseas. Please note: charges apply for interloan borrowing.

There is no charge to reserve an item, but normal rental charges* e.g. for a DVD, still apply.

* These may vary across the SMART collaboration.

Collecting a reserve

We will use your preferred method of notification to let you know when the item is ready for you to collect. Reserved books are filed under your surname on the reserved items shelf at the library.

Suggest an item to purchase?

  • via the Online Catalogue  (use your library card number and password to login).

Renew my items?

  • via the Online Catalogue  (use your library card number and password to login.)

You can renew items twice unless it is a rental item or another person has requested the item.

  • Books, CDs and free-to-loan DVDs can be renewed for 3 weeks

  • Pay DVDs can be renewed for 1 week (charge applies)

  • Bestsellers can be renewed for 2 weeks (charge applies)

  • Magazines cannot be renewed.

Receive slips & notices via email

You may receive due date slips and notices via email. Notices include reminders for when items are nearly due back, overdue, and for reserved items available for collection. Ask a librarian to change your notice preferences on your account in any branch, or over the phone. This service is free.

 

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