Council services at alert level 1
Most of our council services are now back up and running normally, with the exceptions below.
Ōtaki tip shop is temporarily closed.
- Before you visit us, call or check our website to see if the service you need can be completed online.
- Service centres are able to complete most of our normal services. Duty building and planning officers will be available to meet in person but by appointment only. Call 04 296 4700 to make an appointment.
- If you need to speak to a subject expert, call 0800 486 486 to make an appointment.
Rates and charges
If you are having issues paying your rates, please talk to us about your situation. There are payment plan options available, including options for assistance and penalty remission and we will work with you to try and find the right solution for you. If you have been financially affected by the impacts of COVID-19, register your interest in our Support package.