Other key services
Last updated: Tuesday 8 June 2020, 8.00pm
What Council services are operating through the current alert level? Check back regularly, as this information will be updated.
Water supply | Resource and building consents | Regulatory, environmental, health and licensing services | Noise control | Animal management | Council events | Council governance and decision-making | General support package | What the Council's doing about COVID-19 | Working with other Government agencies | Our staff |
Water supply
There will be no disruption to drinking water supply and wastewater services. These are essential services that Council will continue to deliver throughout all four levels of response.
The COVID-19 virus has not yet been detected in drinking water, and WHO considers the risk to water supplies is low. Chlorine is known to effectively kill viruses – all our public drinking water supplies are chlorinated, high-intensity UV treated and pH corrected.
You can continue to use and drink tap water as usual.
Using water in buildings that have been closed
With many community facilities/businesses closed during the COVID-19 Alert Level 4, there may be some drinking water quality issues as normal service activities resume. This is most likely to be when water is used for the first time, as the water may have been sitting idle in your pipes for four weeks, and stagnated or deteriorated. The Ministry of Health (MOH) recommends sufficiently flushing all your taps so that the water is clear or appears normal.
Read more in the MOH's COVID-19 Drinking water advice – returning to normal service.
Resource and building consents
Alert Level 1
Processing continues. Virtual hearings for resource consents may take place.
Normal timeframes apply, with the exception of those applications, which have been extended under section 37 of the Resource Management Act 1991.
Processing continues. Virtual hearings for resource consents may take place.
Normal timeframes apply, with the exception of those applications, which have been extended under section 37 of the Resource Management Act 1991.
Building and subdivision site inspections are permitted, provided COVID19 risk management practices are applied. Call to make an appointment first.
Guidance on practices for construction site visits is available at https://www.chasnz.org/covid19
The duty planner and duty building officer service will continue to be provided remotely. Please call Council with your enquiry, and officers will respond by email or telephone.
Pre-application and business start-up advice will be provided remotely via email. Please email [email protected] for more information.
Processing continues. Virtual hearings for resource consents may take place.
Normal timeframes apply, with the exception of those applications, which have been extended under section 37 of the Resource Management Act 1991.
Building and subdivision site inspections are permitted, provided COVID-19 risk management practices are applied. Call to make an appointment first.
Guidance on practices for construction site visits is available at https://www.chasnz.org/covid19Processing continues; no building inspections will be undertaken.
Normal timeframes apply, with the exception of those for hearings, which have been extended under section 37 of the Resource Management Act 1991
Regulatory, environmental, health and licensing services
Alert Level 1
Staff return to the office. Inspections and site visits can be arranged.
Staff continue to work remotely.
Inspections and site visits can be arranged with limited interaction with others, appropriate physical distancing and contact tracing measures in place.
Staff continue to work remotely.
Inspections and site visits can be arranged with limited interaction with others, appropriate physical distancing and contact tracing measures in place.
Noise control
Alert Level 1
Fully operational. Call our 24/7 Contact Centre on 04 296 4700.
Excessive noise complaints will be investigated. Call our 24/7 Contact Centre on 04 296 4700.
If the noise is from a large gathering of people, report the breach to Police www.police.govt.nz/105support
Excessive noise complaints will be investigated. Call our 24/7 Contact Centre on 04 296 4700.
If the noise is from a gathering of people, report the breach to Policewww.police.govt.nz/105support
Noise control is not one of the essential services during Alert Level 4 so we are only providing a very limited service at this time.
If the situation is serious, please report it to our 24 hour Call Centre on 04 296 4700.
Council events
Alert Level 1
Events can be held now but may be subject to contact tracing measures - See Upcoming events for details.
All Council events are cancelled.
Note that some virtual events are available – see Upcoming events for details.
All Council events are cancelled.
Note that some virtual events are available – see Upcoming eventsfor details.
Council governance and decision-making
Alert Level 1
Meeing will now resume as normal. You'll be able to livestream the Council meeting through our Meetings page.
General support package
Kāpiti Coast District Council has announced a phased approach support package to help the district withstand the economic and social challenges expected from COVID-19.
Council's focus is on the short and long-term well-being of the district, and this plan provides help where it is most needed.
These measures are a first step in what will be a multi-staged approach to social and economic recovery for our district.
Further work is underway to look at how we support the community and district to recover following lifting of the lockdown.
Find out more on the Support Package page.