Support for residents
Although we are now at alert level 1, we know many of you will still need support. Find out here where to go for help.
Healthline: For COVID-19 health advice and information freephone 0800 358 5453. For all other health advice freephone 0800 611 116, 24 hours a day, 7 days a week.
Government agencies: www.covid19.govt.nz, or call the free Government helpline on 0800 779 997 (8am to 10pm, seven days a week).
Council welfare support: If you urgently need essentials such as food, medication, or other essential items, call the Council during business hours on 0800 486 486
Kāpiti Coast District Council has announced a phased support package to help the district with the economic and social challenges expected from COVID-19. The Council's focus is on the short- and long-term wellbeing of the district, and this plan provides help where it is most needed.
These measures are a first step in what will be a multi-staged approach to social and economic recovery for our district; further work is under way to look at how we support the community and district to recover.
Find out more on our Support for Kāpiti businesses page.
Help with essential household supplies
If you urgently need essentials such as food, medication, or other essential items, call the Council during business hours on 0800 486 486.
For financial assistance, call Work and Income on 0800 559 009.
If you have been temporarily displaced from your home due to COVID-19 and need support to find short-term accommodation, call the Temporary Accommodation Service on 0508 754 163 to register.
If you’re feeling anxious, overwhelmed, or need to talk with someone, call or text 1737 to speak to a trained counsellor.
If you aren’t sure who to talk to, call the Government Helpline on 0800 779 997.
Temporary accommodation service : If you don't have somewhere safe to stay, or have been temporarily displaced from your home due to COVID-19 please vist the Temporary Accommodation Service website or call them on 0508 754 163. This call centre is available 24 hours a day, 7 days a week
If you’re not sure what assistance may be available, or you don’t know who to contact for help, phone the Government Helpline on 0800 779 997 (8am to 10pm, 7 days a week).
For foreign nationals seeking support: If you are a foreign national seeking support visit: foreignnationals.services.govt.nz or call: 0800 REDCROSS (0800 733 276).