Water invoices have a ratepayer's name, address, property location (as a check), valuation number, and legal description on the front of the invoice and meter number on the back.
On the reverse side of the invoice at the top is the amount and cost of water your household has used over the last metering period (generally every three months), as well as the fixed charges for the invoice period. If the closing meter reading shown on the back of your invoice doesn't correspond with the current reading on your meter, check the meter number on your invoice is the same as the number on your meter.
The bottom section is to detach and return with payment so Council can credit your account. Or you can pay by automatic payment, internet or telephone banking - go to How to pay your water rates for how to do any of these.
If you have concerns regarding your invoice e.g. if you think your invoice is higher than usual, or you have a leak, contact us by email firstname.lastname@example.org or call us on 04 296 4700.