How to pay your water rates

This page outlines how you can pay your water rates. If you're a ratepayer, you have several payment options which are listed below.

Automatic payment, internet or telephone banking | Credit card | Direct debit | In person | Post | Penalties

Automatic payment, internet or telephone banking

You can set up an automatic payment or payment via internet or telephone banking at the frequency that suits you for your water rates. However if there's still money owing when you receive your invoice, you need to pay the balance.

To set up an automatic payment or payment via internet or telephone banking for your water rates:

1. set up separate payments for each water account you are paying
2. identify 'Kapiti Coast District Council' as the creditor on your internet/telephone banking log in or enter our account number 03-0732-0306101-00
3. select 'Kapiti Coast District Council Water Rates' if this option is available
4. specify your account number (six-digit number shown in the 'Summary' section on your Water Charges tax invoice/statement e.g. WOxxxxxx) in the 'Reference' field
5. set the frequency of the payments i.e. weekly, fortnightly or monthly.

If you sell your property and purchase another, you need to change the account number in the reference field.

Credit card

You can pay your water rates with your Visa or MasterCard card online here.

You need your account number from your Water Charges tax invoice/statement.

Service charges, processing time and T&Cs

Credit card convenience fee - Westpac New Zealand Ltd charges a convenience fee per transaction for this service.  The current convenience fee is displayed on the credit card payment screen before any payment information is requested.  Council does not receive any part of this fee.

Allow processing time - be sure to allow time before your due date for processing the transaction. If you make your payment before 10.30pm, the payment appears in your Council water account on the following business day. Transactions after 10.30pm appear after two business days.

Terms and conditions - by paying your water rates online you accept and agree to be bound by the Online Transactions Terms & Conditions.

Direct debit

You can arrange to pay your water rates by direct debit. The total amount due is direct debited from your bank account on the due date shown on your water invoice.

• Rates direct debit application form

If you sell your property and purchase a new one, you must complete a new direct debit authority. This is not automatically transferred to your new property.

If you wish to cancel your direct debit authority please advise us in writing using the form below or by email rates@kapiticoast.govt.nz.

• Rates direct debit cancellation form

Please don't cancel the authority at your bank. This cancels all existing authorities or new authorities to  the Kāpiti Coast District Council.

In person

You can pay your rates in person with cash, cheque or EFTPOS at the Civic Building, 175 Rimu Road, Council's Service Centres at Waikanae and Ōtaki libraries or your local PostShop. The PostShop requires the original bar-coded Water Charges tax invoice to process your payment.

Use the PostShop locator to find your nearest branch, details of opening hours and services offered.

PostShop Locator - New Zealand Post website

Post

You can post a cheque payment to:

Kāpiti Coast District Council
Private Bag 60601
Paraparaumu 5254

Please enclose the remittance advice with your cheque to make sure payment is allocated to the correct property.

Don't post cash.

Receipts aren't issued unless they are specifically requested.

Penalties

Under sections 57 and 58 (1)(a) of the Local Government (Rating) Action 2002, a 10 per cent penalty will be  added to any portion of a current water rates invoice that remains unpaid after the due date specified on each invoice.  Penalty will be added on the penalty dates shown below.

For more information please check out the related links.

Related Links

Rates
Property Information
Water Rates
Water leaks