We know paying rates can be tough for some members of our community. Each year we offer a water rates remission to provide support to larger families who have high water costs.
This rates assistance is available to tenants or home-owners, and water rates remissions can be up to $120 per household.
Applications for this assistance for the 2017/2018 funding round have now closed. Applications for the 2018/19 funding round will be open from 1 May 2019.
The form wil be available for download when applications open for 2018/19. Applications must be received by 30th June 2019 to be considered.
If your application is successful, you could receive up to $120 per household.
If your application is successful, the remission will be paid as a credit to your (or if you're a tenant your landlords) water rates account.
You can apply once a year. Applications open in May and close 30 June each year.
We've set aside up to $175,000 this year for rates remissions. These are available to low-income earners who are home-owners and are facing financial hardship. For more information, visit our rates remissions page.
For a full list of criteria for this remission and further information on all rates remissions, look at our Long term plan 2018-38, under Financial Strategy - Rates Remission Policy.
The policy is also online here