We know paying rates can be tough for some members of our community. Each year we offer a water rates remission to provide support to larger families who have high water costs.
This rates assistance is available to tenants or home-owners, and water rates remissions can be up to $120 per household.
Applications for this assistance for the 2017/2018 funding round are now open.
Please download the application form here. Applications must be received by 30th June 2018 to be considered.
If your application is successful, you could receive up to $120 per household.
If your application is successful, the remission will be paid as a credit to your (or if you're a tenant your landlords) water rates account.
You can apply once a year. Applications open in May and close 30 June each year.
We've set aside up to $175,000 this year for rates remissions. These are available to low-income earners who are home-owners and are facing financial hardship. For more information, visit our rates remissions page.
For a full list of criteria for this remission and further information on all rates remissions, look at our Long term plan 2015-35, under Financial Strategy - Rates Remission Policy.
The policy is also online here