Antenno

The aim of Antenno is to provide relevant information for places you care about. If it was broader, Antenno posts would start to resemble a social media feed that you need to sift through to find messages relevant to you. If something comes up that affects the whole District, you'll still receive a notification.

Yes, you can select your settings and decide what type of information you want to receive from the Council.

Not at this stage, but very soon you'll be able to.

If you've found the post useful, you can thank us using the thumbs up icon. Future enhancements to Antenno will allow for more interaction.

The app requires either a Wi-Fi connection or mobile data to receive notifications. If you're somewhere without Wi-Fi and don't have your mobile data on, you won't receive new posts until you're connected again.

 If there hasn't been any incidents or information relevant to your saved places you won't be sent any notifications! Don't worry – Antenno will let you know when something happens..

When we have a notification to send we assess which parts of the District would find the message relevant. For example:

• A notification about an incident or road closure on State Highway 1 between Paraparaumu and Waikanae would be sent to the whole District, because that road's widely used.
• A rates reminder would be sent District-wide, and so would a reminder about dog registrations.
• A notification about a Council event in Paekākāriki would only be sent to Paekākāriki.

Each notification shows which of your saved places it relates to, by displaying the places' nickname at the top left.

For example, if you've saved three places (your home, work and rental property for example) you'll see that for a rates reminder (a District-wide message) all three nicknames appear at the top as this post is relevant to all three places.

As another example; if your rental property is in Waikanae Beach and you receive a water outage message for that place, it's because there's a water outage in Waikanae Beach and not at your home in Paraparaumu.

Because other councils use the app, you need to be in our District to send us a report.

If you’re at the beach, or at a specific address and the GPS isn’t accurate enough to pinpoint your location, please override the GPS and just enter the address manually.

You can add the park as one of ‘your places’. So, if you want to get alerts about Mazengarb Reserve closures, just add that park to your places.

You can raise reports for the following issues:

• Rubbish and recycling
  • Cleanup needed
  • Dumped rubbish
  • Public rubbish bin full
• Water, drains & sewer
  • Blockage or flooding
  • Missing cover or grate
  • No water or low pressure
  • Pollution or smell
  • Sewer leak
  • Water leak
• Health & environment
  • Food hygiene complaint
• Parks & community facilities
  • Cleanup needed
  • Maintenance required
  • Public rubbish bin full
  • Public toilet cleaning / maintenance
  • Tree maintenance (public property)
• Feedback & ideas
  • Feedback on a council service
  • Idea or suggestion
• Graffiti & vandalism
  • Graffiti
  • Vandalism or damage
• Parking
  • Abandoned vehicle
  • Complaint about parked vehicle
• Roads & footpaths
  • Cleanup needed
  • Footpath damage or obstruction
  • Road damage or obstruction
  • Roadside tree maintenance
  • Street sign, marking or structure issue
• Nuisances Illegal
  • camping

Please note: At the moment we’re not accepting some time sensitive reports through Antenno, like dog attacks. If your report needs immediate attention please call us on 0800 486 486