Parking infringement notices

Our team is authorised to issue infringement notices (parking tickets) in response to vehicles parking in breach of regulations.

Paying an infringement notice | Appeals | Reasons for disputing a parking infringement notice

Paying an infringement notice

You can pay an infringement fee at our service centres, or online using internet banking. You can find the details on how to do this at Payments (online and others).

You’ll need to pay the infringement fee within 28 days of the notice being issued. If the fee isn’t paid within this time, you’ll be sent a reminder notice (called an SP10), giving you another 28 days to pay.

If you haven’t made the payment within 28 days of the reminder (SP10) notice being issued, we’ll send you a final letter to let you know we’ll be lodging the infringement with the district court on a specified date. This will mean a lodgement fee will be added to what you’ll need to pay, as well as the infringement fee amount.

We can’t accept payment of the infringement once we’ve lodged it with the court; once this has happened, you’ll need to contact the registrar of the Porirua District Court.

Appeals

If you’ve received an infringement notice and want to dispute or query the alleged offence, you’ll need to either:

complete and submit either our:
- online Request to appeal an infringement offence notice form,
- printable Request to appeal an infringement offence notice[PDF 132 KB] form
write to or email us with details of why you’re disputing the infringement.

Include all supporting information, such as photographs or other documents, as evidence of why you’re disputing the offence.

You must put all disputes or queries about infringements in writing. We’re not able to consider telephone explanations.

We’ll assess your application and supporting documentation when we receive them. You can expect to receive a written response on the outcome of your application within 10 working days.

If we decline your application, you may wish to take further action, as outlined on the back of the infringement notice.

Applications must be received within the 56-day statutory timeframe for paying the fine (calculated from the date the infringement notice was issued). After this, we’re required to refer the infringement to the District Court for collection of the fine.

Reasons for disputing a parking infringement notice

We’re unlikely to revoke a stationary vehicle infringement notice, apart from in a few specific circumstances. To support your application, make sure you provide the following information, as appropriate.

Reason	Evidence required
Vehicle licence both: expired within one calendar month (to the day) of the date the infringement notice was issued renewed within 14 days of the date the infringement notice was issued	Copy of either: new licence label re-licensing receipt.
Vehicle WOF both: expired within one calendar month (to the day) of the date the infringement notice was issued renewed within 14 days of the date the infringement notice was issued.	A copy of the WOF inspection sheet, showing date of issue and the serial number of the new WOF inspection certificate.
I wasn’t driving the vehicle at time of offence	All of: The full name, residential/contact address of the person who was driving. Their date of birth (or any other particulars that may help us in transferring this matter). Evidence that another person was unlawfully in charge of the vehicle (that is, Police report).
I didn’t own the vehicle at time of offence	All of: Proof of the sale or disposal (that is, copy of sale or lease agreement). The full name, residential/contact address of the person. Their date of birth (or any other particulars that may help us in transferring this matter).
Extraordinary circumstances	Evidence confirming the type of event. This could include a medical emergency, vehicle break down, or accident. If you’re claiming serious financial hardship, you must support this with a written statement from a bona-fide budgetary advisory service, employed before the notice was issued, which must give evidence of all regular income and expenditure.
Invalid infringement notice	Evidence that either: the vehicle details, time, date, location, or other particulars of the offence were incorrect signs at the time and location where the offence occurred were obscured, damaged or missing.