All general enquiries should be directed to Kāpiti Coast District Council's Customer Service Centre.
Read our COVID-19 page for the latest information.
Email: [email protected]
Phone: 04 296 4700
Freephone: 0800 486 486
Fax: 04 296 4830
Post: 175 Rimu Road, Paraparaumu 5032, New Zealand
Service request: Antenno or online request for service.
Complaints: Complete the Council's Contact Us Form or email us at [email protected]
If we receive your email or request after 5pm, we'll process it first thing the next day. If you have an urgent matter that can't wait, please call us.
Media enquiries: Elspeth McIntyre, Acting Communications and Engagement Manager, DDI: 04 296 4641 | 027 555 4877
Official information requests
You can request official information from the Council under the Local Government Official Information and Meetings Act 1987. This Act helps New Zealanders access information held by local government organisations, promotes openness and transparency, and increases public participation in local government.
Requests should include your name, your postal address or preferred email address, and specific details of the information you want.
See Official information requests for further details.