Feedback
Contact us to report a problem or give feedback.
Legend: 
Online form 
Downloadable form 
Guidelines
Contact us or report a problem
Get in touch with us to make a request or let us know about a problem. Reports sent after hours may not be actioned until next business day. If immediate attention is required call: 0800 486 486.
Compliments, complaints and feedback
Use this form to share your thoughts with us, whether it’s a complaint, feedback, or a positive experience with our staff.
Make a building consent authority complaint
Use this to complain about the standard of service or treatment you've received, or if the Building team have failed to do something they're required to.
Make a building consent authority complaint [PDF 98 KB]
Make a report of serious wrongdoing
Use this form if you would like to report serious wrongdoing under Council’s Protected Disclosure – Reporting Serious Wrongdoing procedure.