If you have a blocked drain, call a plumber/drain clearer. Be prepared: locate a drain clearer (look under 'Drainage' in the Yellow Pages or on Google), and add their contact number to your list of emergency contacts. It's a good idea to discuss costs before agreeing to any work.
The procedure for the plumber is:
Locate the inspection point.
Expose the inspection point on the boundary and check to see if it is clear or blocked.
- If the correct procedure is followed and the drain was blocked downstream of the inspection point, the Council will pay the plumber (a $250 maximum applies).
- If the procedure is not followed, the Council will not accept any costs and the property owner is responsible for paying the drain clearer.