Property, rates
Order a land information memorandum (LIM), property file or other property information. Pay your property rates, request changes in property rates, apply for financial assistance. Solicitors property rates services.
Legend: 
Online form 
Downloadable form 
Guidelines
Pay property rates
Pay your property rates online.
Direct debit application form for property rates [PDF 257 KB]
Direct debit cancellation form for property rates [PDF 77 KB]
Set up a direct debit authority for property and water rates
Set up or cancel a direct debit to Council, or pay online in another way.
Direct debit application form for water rates [PDF 257 KB]
Direct debit cancellation form for water rates [PDF 77 KB]
Cancel a direct debit authority
Cancel an existing direct debit authority for water and/or property rates.
Withhold rating owner details
You can withhold your personal details from the public Rating Information Database.
Withhold rating owner details online form
Rating Information Database form [PDF 134 KB]
Request to receive rates or water bills by email
Receive your rates or water bills by email, and you will no longer receive paper copies by post.
Receive rates invoices by email [PDF 64 KB]
Apply for remission of property and water rates
We have a rates remission policy for homeowners facing extreme hardship may get a reduction in their rates, or we can look at postponing payments.
One-off rates remission application form [DOCX 1.4 MB]
Water leak rates remission application form [DOCX 179 KB]
Order a Land Information Memorandum (LIM)
A LIM is a summary of the information Council holds on a specific property.
LIM information sheet [PDF 507 KB]
Withdrawal of LIM application – request for fee refund [PDF 131 KB]
Withdrawal of LIM application – request for fee refund [DOCX 76 KB]